維修服務只限維修於Historic或Regent Place Unique出售之皮鞋(特價品除外)。
Historic Company Limited(下稱本公司)將盡力修理您的皮鞋，但無法保證完全修復至完美。
長時間使用引致之正常損耗, 如磨損, 摺痕,
自然環境引致之問題，例如潮濕, 下雨, 乾燥
Shoe Repair Service Terms and Conditions
The VIP exclusive shoe repair service(The service) provides a warranty period of six months from the date of purchase.
The service only repairs shoes(on-sale items excluded)bought from Historic or Regent Place Unique.
Historic Company Limited (The Company)will make reasonable efforts to repair your shoes to the best of their abilities, but cannot guarantee complete restoration or perfect results.
Each eligible pair of shoes enjoys free repair service once only.
The time required for shoe repair may vary depending on the nature and complexity of the repair.
The Company will not be held responsible for any damage or loss to the shoes beyond the repair work agreed upon.
The Company may provide a limited warranty on the repaired areas, subject to normal wear and tear.
The warranty does not cover issues arising from neglect, misuse, or improper care of the shoes. Neglect, misuse, or improper care include but not limited to:
Improper use of shoe care products.
Colouring problem such as decolouring, scratch.
Any problems not casued by the production procedure.
Normal wear and tear, for example, wear out, crease.
Problems caused by the natural environment e.g. humidity, rain, dry.
Damage due to repair or removal by unauthorised person.
Customers have to reclaim their repaired shoes within 14 days after completion of the repair and receiving the pickup notification.
If the shoes are not claimed within 14 days, the Company reserves the right to handle or dispose of the shoes without further notice.
The Company will take reasonable care while handling the shoes but will not be liable for any loss, theft, or damage to personal items left inside the shoes.
All eligible pairs of shoes are not refundable.
The Company will not be liable for any personal injuries or accidents that occur during the drop-off, pick-up, or while wearing the repaired shoes.
The Company reserves the right to refuse or terminate service if the shoes are deemed irreparable.
The Company reserves the right, at its sole discretion, to change, modify, add or delete any part of these Terms at any time without further notice to you.
If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.
By submitting the shoe repair service form and accepting the terms and conditions, you acknowledge and agree to be bound by these terms during the course of the repair service. The Company reserves the right of final decisions in case of any disputes.